Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Story Points show as usable in context of issue screens, but hidden

Hello all, new to Jira and having an issue with the story points field. It was available and we were calculating it for the first few sprints of a project, but now we are not seeing the field anymore - either during creation of an issue or editing. When I go into the custom fields configuration it shows:

Issue type(s):
Global (all issues)
Project(s):
Portals Classic

for available contexts on Story Points and 

for the screens.

Any ideas on how to get them to show up? I'm holding up the start of a sprint until we figure this out.

2 answers

1 vote

If you go to a create/edit screen that is missing the field, look to the top right for "configure fields", you may see it listed in there as deselected from view.  If that's not the case, use "where's my field" instead, to find how it has been de-scoped.

Thanks Nic, we used where's my field to find the field in the first place. One of my PMs found that it was a locked field and unlocked it and now it is able to be seen. We don't know how it became locked in the first place, but at least now it is showing.

Thank you!

I assume that you are working on the "Portals Classic" project?  As that is the only project for which the custom field is configured.  From looking at the screen names prefixed with AGEV it's not clear if this is the case.

Yes, these are classic projects

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you