Storage limits for Jira

[Ronald Cheng]

Just got a storage alert email from Jira, with the below contents,

Your Jira Software site has reached 90% of its 250 GB storage limit on your Jira Software Standard plan. Once you reach 100%, you will either need to clear storage space from your site or upgrade to Jira Software Premium for access to unlimited storage.

But in the Jira admin portal, there is a statement that the storage limit is not being enforced. 

Has anyone hit the 250GB limit on a Cloud standard plan? If so, what has happened. Trying to understand if I need to find an alternative storage solution.

[Mohamed Benziane]

Hi,

Here what the documentation says:

When you reach your storage limit on Jira or Confluence, you’ll need to upgrade to a higher plan or delete content to free up storage space. We won’t remove any of your data, but some actions in Jira and Confluence will become restricted until you upgrade or free up storage.

https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/#What-happens-if-I-exceed-my-storage-limit