Stop the Jira Cloud from asking me if I want to install the Jira Cloud app every time I send a link?

Anjelika Castillo
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May 9, 2023

Every time I send a Jira link in a channel or DM, Slackbot pops up and asks me if I want to install the Jira Cloud app from the app directory.

 

Even if I click "No, thanks" and I get the message "Ok, I won't ask you again." still keep getting asked the same prompt if I send any Jira links.

 

It doesn't seem to matter if I select "No, thanks" - it's about as good as if I didn't select an option at all. This is incredibly annoying.

1 answer

3 votes
Nic Brough -Adaptavist-
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May 9, 2023

Welcome to the Atlassian Community!

This can happen if you reject or delete non-essential cookies from the site - it can't tell that you've already answered the question.

Anjelika Castillo
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May 12, 2023

I don't believe I've done either of those... how can I check? Also, this affects Slack, too?

Kevin Conti
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May 16, 2023

I definitely have not deleted cookies from the site and I am having the same issue.

Very very annoying. I've also already added the JIRA app.

Ross Kivowitz
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May 17, 2023

We are also having the same issue.

Jerrod Dobbs
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May 19, 2023

Also having this issue.

Jeffery Lee Pierce
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May 23, 2023

The problem has gone away for me in the last day or two. Seemed to be more of an issue with Slack.

Steve Fitzgerald
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June 26, 2023

Having the same issue. Really pollutes the comment chain to have these constantly insert themselves.

Michael Hampton
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January 6, 2024

Same issue here.

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