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Stop notifications when story points updated


I would like to configure JIRA (we are using cloud) such that when the story points field is updated, it doesn't send out notifications.

I tried to create a custom event but couldn't find how to relate that custom event to the actual event of updating the estimate (story points) field.

Can give some additional help please?

1 answer

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You can't do this.  The event that is going out is "issue updated", which is fired on all edits.  It doesn't care what has been edited, just that the issue has changed.

If you were not on Cloud, then you would have the option of delving into the core code of JIRA to try to change that, or turning off the notification for issue updated and using an add-on to send selective updates instead (i.e. embed code that says "issue updated - check if it's just story points before sending email).

Ok thanks for the answer Nic..

I thought that you can have anything in the custom event.

You can.  An event is fired when something happens.  The event contains all the information on what just happened.  What you don't have is the ability to change the code for notifications.

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