Status name change affecting all workflows

[Kyttn]

In system settings, inside the "issues" tab there is a category called "statuses". Statuses lists the status names along with all the workflows that are associated with that status. 

My question is, if I revert the status back to what it should be called in this menu will it fix all associated statuses as well? 

[John Mustac · Accepted solution]

Hi Rhya

Yes, at the System level you will see the statuses across all projects. If you edit a status name here, it will automatically be updated within all its associated workflows. For example, if i edit a status name in the System view, when i look at the associated workflow in a related project, i can see the updated status name:

Hope that helps :) 

[Kyttn]

You're wonderful. I wanted to make sure that this was a solution because I could not find any information on reverting status name changes like this. That you : ) 

[John Mustac]

My pleasure. And you may or may not know, you can also change the status names that are displayed to your customers when they view their tickets on the portal. This is a very useful approach to keep things simple for your customers.