I have my "Done" issue status set to disallow further adding of comments, attachments and editing by users except administrators. This is to prevent users from doing any further work on completed issues.
To allow for work to be done on an issue we want users to explicitly reopen the issue to do that.
Now, I have a transition screen configured to assign the issue to somebody and usually there's also a comment field there. But since I set up the "Done" status to disallow comments, it's missing.
I used this helpful tutorial to set up the restrictions in the first place. But I can't find a comprehensive list of the set of permissions I can actually manipulate via workflow properties.
Can I re-enable comments just during the transition phase so a reason can be given as to why the issue was reopened?
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs