I am looking for something similiar like Resolution time gadget in JIRA. The difference is, taht I would like to set manually starting and ending status, between which the time would be meassured. I am interested in monthly reporst with average time. Does anything like this exist? Thanks for any help!
Unfortunately, there's nothing built into JIRA that'll give you what you asked for. But if you are open to trying out a commercial add-on for JIRA, our Arsenale Dataplane reporting plugin is for just this sort of advanced reporting when you need something other than the simple JIRA reports and gadgets.
Here's how easy it is to get what you need with Dataplane:
Tada! You get a nice chart and data table with all the stats you need, including average, max and minimum times between the two statuses. Save the report to be able to easily re-run it. And as you requested, any saved report can be added to your JIRA dashboard as a gadget.
Here's what the chart would look like on your JIRA dashboard...
And another version where I broke down the results by issue type...
In these charts the plotted line shows you the average transition time, and the light-colored "envelope" extending up and down from the plotted line shows you the max and minimum transition times found in the data for that time period so you can easily see outliers.
I know about these two plugins, but as far as I know, any of them is able to provide report I require... or am I wrong? I mean - imagine this workflow - Status A -> Status B -> Status C and I need report of time between Status A to Status C for all tickets every month
Our Great Gadgets add-on offers a Cycle Trend Gadget that might be helpful for you. It uses a Jira filter as input can can be configured to calculate lead time, cycle time or time between two statuses that you can specify. The gadget can also display a data table (report), which contains the cycle of every issue.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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