3 answers

Sounds like your using "JIRA User Server" authentication in fisheye/stash. If thats the case you would need make sure that the configuration is setup in http://<jira-url>/jira/secure/admin/ConfigureCrowdServer.jspa . If it's configured there, then you would need to login to using the local admin account to Stash or Fisheye to fix the user directory settings.

Yes. That's correct. We're using the JIRA User Server. The Stash application is already set up in there and the IP Addresses include the loopback address 127.0.0.1 and the LAN IP. When I'm trying to readd the Application Link I use the application name as it appears in the User Server and the password I set. No dice. I've also tried a few other usernames....

All of our Atlassian applications are on the same server. Thanks for the suggestion. Any other ideas?

Application links and user directories are diffrent things. Can you login directly to the stash server? Based on the error you posted it seems like your user directories have lost their connection and bacuse of this you are unable to login to the server to re-esabilish an appllication link. Your best bet would likely be to open and support ticket and to post the logs from stash and fisheye to the ticket.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,907 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot