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Sprint cannot be completed as there are incomplete subtasks on the following issues:

Hi,

I have searched for a resolution on the community here, couldn't find a solution for my scenario.

I have a user story with 7 subtasks and all in Done status(we mark the subtasks as done once completed). But, when I try to complete the sprint I am prompted with the " Sprint cannot be completed as there are incomplete subtasks on the following issues:"

Please advise.

regards

Prudhvi

2 answers

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Answer accepted

Hi @Prudhvi vemulapati

Check if the resolution of the issues us set. You can do this by using tge basic search and selecting your projrct the issue type subtask and resolution =empty

If there are issues found which are also in your current sprint then this is the reason for your problem.

You can fix  this by fixing the corresponding wirkflow. A how to is found here :

https://confluence.atlassian.com/jirakb/resolutions-are-not-set-225122076.html

With kind regards

Mario

Hi @Mario Carabelli thank you for the reply.

I identified the issue, one of the subtasks was in a different status. However, for some reason, this subtask was not displayed on the active sprints page. I could only see this in the exploded view of the user story. 

Hey @Prudhvi vemulapati

My pleasure, i am happy that i nudged you in the correct direction even if my resolution assumption was wrong.

I would appreciate if you accept  my answer then for virtual glory 😉

I am having the same problem but all the subtasks on the noted tasks from the error are in a subsequent sprint, not the one I'm trying to close. 

Sub tasks are in the sprint that their parent is in.  Are you saying that you have stories in another sprint that are showing as being in the current one?

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