I'm having an issue using application links between JIRA and Confluence. Both Jira and Confluence are on their own VMs sitting behind a proxy, and both use Crowd to authenticate users.
The application link is established easily enough, but when I go to link a project to a confluence space, I get the error "Sorry, there are no links available when using anonymous access, check the permission configuration of the remote application.".
Both outgoing and incoming authentication IP masks are set wide open as *.*.*.*, and the URL patterns are left blank. We are on an intranet isolated from the web so security is not an immediate concern - functionality is. OAuth and Basic Access are setup. Anonymous access is enabled for confluence, and remote API calls are enabled for JIRA.
These are fresh installs for an enterprise solution and I really need this to work, are there any ideas out there?
As it turns out, we were having some timing issues with our SSL certifications. We were getting the "OLD_CERT; Certificate too old." error in the application links. The answer found on this other question was very useful in solving my problem: https://answers.atlassian.com/questions/173396/error-when-added-jira-gadgets-on-confluence
Hopefully this will help out anyone else troubleshooting these issues.
Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...
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