Some URLs don't work through proxy (due to parameters in URL possibly)

I have Jira proxied through IIS, over HTTPS.  It works 99% of the time, but I've noticed a few situations where it doesn't:

1:  When first starting up the server, if I navigate to the site locally on the server, I get the graphical startup sequence showing the add-ins loading, etc.  However, when I nagivate through the proxy remotely, I get a blank screen with "The service is unavailable." text.  After the server fully loads, I can navigate to it through the proxy perfectly fine, and everything appears to work normally.

2:  I can create new issues using the Create button normally.  However, if I look up an issue through the search feature, navigate to that issue, and then press the Create button, I get the Jira loading spinner icon indefinitely.  The only difference between here, and when I can successfuly press Create within an issue, is that there are additional parameters in the address bar due to the recent search, ie:




I noticed that during startup, the URL has parameters as well:


Then, I found this warning in the Jira log, which seems to be related, but I don't know how to address it from here:

04-May-2017 12:12:31.744 WARNING [ajp-nio-8009-exec-2] com.sun.jersey.spi.container.servlet.WebComponent.filterFormParameters A servlet request, to the URI https://devtoolssandbox.championsway.internal/jira/rest/issueNav/1/issueTable/stable, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.

Can anyone offer any insight?  Thank you.

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Jira

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,088 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you