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Some Epic's child issues are not showing up in Jira Portfolio

In viewing our Portfolio list of issues under an Epic some issues are showing up and some are not. The child issues are in a different board than our parent issue.

We tried recommendations from the Community, but nothing has helped, some of the things we tried:
- re-indexing
- editing issue sources in portfolio
- changing issue types of the child issues

Observations: Newly created issues are showing up, but older ones are not.

1 answer

Hi @Xenia Parker,

We might need to find what's common between those issues that are not imported into the JPO plan.

  1. What's the status? Are they on the Completed/Done status?
  2. Is there any Resolution set on those issues?
  3. What is the issue source of the JPO plan, is it based on a JQL, board / project?

Thanks,
Moga

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