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Some Epic's child issues are not showing up in Jira Portfolio

Xenia Parker
Xenia Parker
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January 12, 2021

In viewing our Portfolio list of issues under an Epic some issues are showing up and some are not. The child issues are in a different board than our parent issue.

We tried recommendations from the Community, but nothing has helped, some of the things we tried:
- re-indexing
- editing issue sources in portfolio
- changing issue types of the child issues

Observations: Newly created issues are showing up, but older ones are not.

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mogavenasan
mogavenasan
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January 19, 2021

Hi @Xenia Parker,

We might need to find what's common between those issues that are not imported into the JPO plan.

  1. What's the status? Are they on the Completed/Done status?
  2. Is there any Resolution set on those issues?
  3. What is the issue source of the JPO plan, is it based on a JQL, board / project?

Thanks,
Moga

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