Hi,
I will begin by saying that I feel like I had this working last week...
Anyhow, I am trying to assign an issue to a user using the 'Assign issue'-component via a smart value. I have created this smart variable using the 'Create variable'-component and assigned it to a valid jira user id.
I have verified that it is a valid id by inside the assign issue component adding the id in plain text (where its asking for a smart value) works.
I can print my smart value, as expected.
However if I try to use it inside the assign issue component then I get the following error:
"(Specified user does not exist or you do not have required permissions)"
See the attached screenshots for clarification.
Thanks in advance.
Hi Karl - Welcome to the Atlassian Community!
Try using Edit Issue instead of Assign Issue and select the Assignee field. Then put your smart value in there.
Welcome.
Can you add log actions after the create variable in the branch and how does the lookup table look like?
Also what does the audit log on a rule execution tell you.
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Hi @Karl Gustafsson -- Welcome to the Atlassian Community!
Yes, and...to Marc's suggestions:
Perhaps update your audit log write for the user variable to more easily see if there are leading / trailing characters in it, thus preventing the assignment:
user: ZZZ{{jiraUser}}ZZZ
Kind regards,
Bill
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