Smart Mentions in JIRA 7.2x Edited

Hi Guys


I have seen JIRA 7.2.x is coming out with Smart Mentions as explained below.

  • Smart mentions bring the people already involved in your conversation to the top of your list when you hit "@", no need to search for someone you know is involved in the issue to mention them


But, this doesn't explain who all are considered as "people INVOLVED". Does anyone know this ? 


If I mentioned person X in a comment (using @mention), would the same user be added to the said 'people involved' in this ticket ? 


Thanks, Vishnu. 

1 answer

1 accepted

Hi Vishnu,

You are correct about the fact that the release notes of JIRA 7.2.x does not provide details about how the "smart mentions" feature works, especially regarding which types of user are considered as "involved people in the ticket".

  1. There is unfortunately no official documentation yet about this feature, but basically it works according the following rules:
    The people "involved" in the ticket include: assignee, reporter, commenters, watchers, voters. Please note that it does not include people mentioned in the description or other comments.
  2. The more relevant users are displayed first. Relevancy is determined by issue involvement (assignee > reporter > commenter > watcher > voter), and commenters with more recent comments are considered more relevant than those with older comments.

I hope that it helps you understand this feature better.


Thanks Julien

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