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Slack notification when a new task is created on Jira

I want to receive a notification when a new task is created on Jira. I've connected the Jira project to the Slack channel, but now I'm receiving notifications of every changes of the tasks. 

From Jira on Slack Channel Configuration, I only chose "Send a Message to the Channel when issue is created" and left other areas empty. But still receiving not. for every actions. 

Maybe leaving the areas empty can mean selecting all. How can I make sure that I'll receive notification only when a new task is created?


1 answer

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Answer accepted
trev Atlassian Team Sep 18, 2019

Hi @Melda_Yenigün 


Under "For issues that match this filter" you should be able to select an issue type of "Task". If you use that in combination with the settings you currently have in your screenshot, you should be able to set up notifications in the way you're looking to.

Hope this helps!
Product Manager, Product Integrations

Hello Trevor,

Thank you for answering my question. I've tried what you said but still receiving a notification when I moved the task from "To Do" to "Rejected". I want to receive notifications from all task types but only when they are created. 

trev Atlassian Team Sep 18, 2019

Hey Melda, the engineers on the team are telling me they have identified a bug. We should have a fix for this in the next day or two. Sorry for the inconvenience ! 

Hello Trevor, no problem and thank you for looking into the issue :)

@trev Hello again,

Is it resolved because I'm still facing the problem

trev Atlassian Team Sep 23, 2019

Hey @Melda_Yenigün it should be fixed now, but it will require you to visit the page again and click "save". If you're still having problems, I would suggest recreating the subscription in your Slack channel. 


If you still have problems please reach out!

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