Slack Workflow Integration could not auto-assign based on form submitter

Vince Chiang
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February 8, 2024

I am using Jira integration on Slack Workflow, where it will create Jira ticket based on the form input. I want the newly created ticket auto-assigned to the person who submitted the form via Slack Workflow.

If I set the Assignee to "Person who submitted the form", it will error out when the Workflow attempts to create a new ticket with error -- "This happened because there's a problem with the information you provided."

 

Please assist and suggest. Thank you all!

Screenshot 2024-02-08 at 10.16.52 AM.png

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David Edwards
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May 6, 2024

I am getting the same, did you ever find a solution?

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