I have uninstalled and reinstalled the slack integration 3 times now.
First I go to the slack app directory and install it for slack
Then I go to the jira installer here
I get the confirmation in slack
You've successfully logged in to the Jira Slack app as firstname.lastname@example.org
I add a project subscription to a channel where I get
You have connected
Account Balances (AC) to coreteam.
But now every time I try to use this integration, I am getting
A Jira administrator on this Jira has disabled the Slack integration. If you'd like to re-enable the integration, please contact your Jira administrator.
I am the Jira Administrator and I feel like I've done all the proper steps for getting this integration linked up correctly - yet it fails 100% of the time when trying to use it.
Hey @Rai Medeiros ,
It is possible for the app to have its integration disabled. Let's check to see if this is the issue!
You can get there either by appending this URL to the end of your instance URL (e.g. https://sendoso.atlassian.net/plugins/servlet/ac/jira-slack-integration/addon-config-page for you specifically)
Or by navigating there through the web UI:
On that page, you'll see a toggle to flip the integration On or Off - example of it off here:
What you want to see is the toggle enabled - you can simply click it to enable it:
Give that a shot and let me know how it goes!
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