Single Click Header Navigation not working

We're upgrading our JIRA 5.2 to 6.3. Everything's working, but the headers are no longer providing the single click functionality they did in the 5 series. That is, if I clicked the text of the Project (Dashboard/Issue/Agile board) drop down I would go to the last project (Dashboard/Issue/Agile board) I had visited without having to use the drop down menu at all.

When I hover over the text I see that it's still a link, and see the url it should be taking me to, but when I click the header it just toggles the drop-down menu. I can right click and open it in a new tab. I've tried this in Chrome/Firefox/IE to see if this was a browser setting. I believe what's happening is that there's some javascript preventing the default action of the click event, and am hoping there is a simple configuration that allows this feature to work again.

1 answer

We have this problem too. After upgrading, my users are complaining that they need to use many more clicks than previously to accomplish basic tasks.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot