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Signature

nagarajan.b November 23, 2023

Hey Team
I would like to set up the Signature in Jira like Outlook application. please reach out to me if there is anything help me on this concern

1 answer

0 votes
Tim Kopperud
Community Champion
November 23, 2023

Hi @nagarajan.b, welcome to Atlassian Community. Just so I understand this question correctly, I'll need some more information to be able to assist better:

  1. Where do you want such a signature to be inserted?
    1. In the description field when you create a new Jira Issue?
    2. On every comment you post on an existing Jira issue?
    3. Other?
  2. Is it for you only, or other users as well? 
  3. What acces level do you have on the Jira instance; User only, Project admin or Jira admin?

The tags in your post states "jira-unknown-hosting-type". To answer this question in the best way it would be helpfull if you can find out if you are using cloud or not.  There are several ways to spot the difference of which hosting type you have, e.g. navigate into a Jira issue, and;

If it has a details pane with a border, like the one below, its cloud,

image.png

if it has a a people pane without a border, like the one below, it's not cloud (i.e., server or Data Center).

image.png

TimK.

nagarajan.b November 27, 2023

@Tim Kopperud 

Thanks for your answer !!

  1. Where do you want such a signature to be inserted? 
    1. In the description field when you create a new Jira Issue? - No
    2. On every comment you post on an existing Jira issue? - Yes
    3. Other? - When I comment on every Jira issue like our outlook
  2. Is it for you only, or other users as well?  - Only for me
  3. What access level do you have on the Jira instance; User only, Project admin or Jira admin? - I believe, user only

I have the below screenshot, then it must to configured in data center / server,

Jira.pngPlease let me know if anything I can do that

Tim Kopperud
Community Champion
November 27, 2023

Hi @nagarajan.b, thanks for the update.

Jira doesn't support such signatures out of the box as I understand it. Jira has it's own feature to see details of who commented by hovering over the commenters image or name within the comment itself as seen here

image.png

 

I do understand this is not what you are aiming for and might be limiting for your exact need.

It can still be resolved, though you will need to be a project admin and setup an Automation rule to implement this. Or a Jira admin or project admin will need to do it for you. 

Add a signature to a field like Description is not too difficult using Jira Automation, but adding to the last Comment by a specific usermust be regarded as a more advance setup, It's still feasible, but your admin or project admin might not want to add such advanced feature for one single user only. 

Please update me if you still want to pursue this subject. I might suggest you don't if this is based on a personal preference only and not a request from your manager or the company. 

TimK.

nagarajan.b November 27, 2023

@Tim Kopperud 

Thanks for your reply !!

As you informed, I couldn't able to make any changes on Jira board since I am the user only. I need to check with my Jira admin to do this configuration if it can be.

Once Again Thanks for your prompt responsive

Regards,

Nagarajan B. 

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