Showing URL from text data in a custom field

[Henrik Jönsson]

Hi,

I have a custom field that stores a reference to a helpdesk ticket. E.g. #342. This is a trac ticket number. I would like to show the URL (e.g. http://server.com/trac/ticket/342) somehow to be able to easily navigate to this ticket.

Do someone have any idea how to do this?

Do I need to write a custom plugin to do this? Or can I somehow configure this with plain Jira or some existing plugin?

Best regards

Henrik

[Radek Kantor]

Hi, if your helpdesk ticket is in JIRA, use links, otherwise you must implement own plugin if URL not satisfy requirements. You can also try wiki markup in JIRA.

[Jobin Kuruvilla [Adaptavist]]

There is a URL custom field in plain JIRA. You can enter the URLs and there and click on it from the issue. Does that help?

[Henrik Jönsson]

I would not like to store the complete URL in each field. Only the ticket number.