Show field value based on the Transition

[Gajanan Sasane]

In Jira, DC has a field called "Resolution Category." Now from the workflow,

1. If I select the transition called "Fixed-No code change," then from the field only the "Customer Environment Issue, Platform or Collector Issue, Documentation Missing or Misleading" options have to be visible; the rest of the options would get hidden.
2. If I select the transition called "Won't Do," then from the field only the "Product Enhancement, Technical Limitation" options have to be visible; the rest of the options would get hidden.
3. If I select the transition called "Invalid," then from the field only the "Not Reproducible, Failed Quality Bar, Working as Designed" options have to be visible; the rest of the options would get hidden.
4. If I select the transition called "No Response," then from the field only the "Internal No Response, External No Response, Devices No Response, Customer No Response" options have to be visible; the rest of the options would get hidden.

Please note that these all transition are closing transition and having different screen

For this, I applied the below script but it is not working as expected. Please let me know if I want to make any changes to the script.

import com.onresolve.jira.groovy.user.FieldBehaviours

import com.atlassian.jira.component.ComponentAccessor

import com.atlassian.jira.issue.fields.config.FieldConfig

// Get the field and issue context

def resolutionCategoryField = getFieldById(getFieldChanged()) // 'Resolution Category' field

def transitionName = actionName // Workflow transition name

// Ensure transition name is captured properly

if (!transitionName) {

log.error("Transition name could not be determined. Make sure this Behaviour is mapped correctly.")

return

}

// Define valid options for each transition

def resolutionOptions = [

"Fixed-No code change": [

"Customer Environment Issue",

"Platform or Collector Issue",

"Documentation Missing or Misleading"

],

"Won't Do": [

"Product Enhancement",

"Technical Limitation"

],

"Invalid": [

"Not Reproducible",

"Failed Quality Bar",

"Working as Designed"

],

"No Response": [

"Internal No Response",

"External No Response",

"Devices No Response",

"Customer No Response"

]

]

// Get the valid options for the current transition

def validOptions = resolutionOptions[transitionName] ?: []

// Fetch the configured options for the field

def customFieldManager = ComponentAccessor.getCustomFieldManager()

def optionsManager = ComponentAccessor.getOptionsManager()

def resolutionCategoryCf = customFieldManager.getCustomFieldObject(resolutionCategoryField.getFieldId())

if (!resolutionCategoryCf) {

log.error("Could not fetch the Resolution Category field.")

return

}

FieldConfig config = resolutionCategoryCf.getRelevantConfig(underlyingIssue)

def allOptions = optionsManager.getOptions(config)

// Filter options based on the transition

def filteredOptions = allOptions.findAll { it.value in validOptions }

// Update the field's options

if (filteredOptions) {

resolutionCategoryField.setFieldOptions(filteredOptions)

} else {

resolutionCategoryField.setFieldOptions([]) // If no valid options, clear the field

}

[Fabio Racobaldo _Herzum_]

Hi @Gajanan Sasane ,

please take a look to the following article https://docs.adaptavist.com/sr4js/8.0.0/features/behaviours/behaviours-examples/restricting-priority-and-resolution

Hope this helps,

Fabio