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Show All Issues Ever Assigned to a User? Edited

I know this may be a long shot, but the community hasn't let me down yet!

 

Within my organisation, users will pick up a ticket, assign it to themselves, work on it, resolve the issue and then un-assign the issue from themselves (I know, I'm trying to get them to stop doing this, but that's another battle).

 

Is there any way that I can produce a report (even if it's a JQL query into a CSV file) that will show me every issue a user has ever had assigned to them EVEN IF they are not the current assignee?

 

Essentially, I'm trying to find out how many issues each user has worked on without having to go into each issue.

 

Hope you can help!

2 answers

1 accepted

2 votes
Answer accepted

I may have answered my own question here a JQL query with the following:

 

assignee was <username>

 

This will show all issues that have ever been assigned to the user, regardless of the current status of the issue.

 

I'll leave this open for a few days on the off-chance anyone has some super-duper fancy way of doing it

When you go to settings - can you see "User Management" - if not, you are not a site Admin.

If that doesnt work, try 

was in <username>

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