I know this may be a long shot, but the community hasn't let me down yet!
Within my organisation, users will pick up a ticket, assign it to themselves, work on it, resolve the issue and then un-assign the issue from themselves (I know, I'm trying to get them to stop doing this, but that's another battle).
Is there any way that I can produce a report (even if it's a JQL query into a CSV file) that will show me every issue a user has ever had assigned to them EVEN IF they are not the current assignee?
Essentially, I'm trying to find out how many issues each user has worked on without having to go into each issue.
Hope you can help!
I may have answered my own question here a JQL query with the following:
assignee was <username>
This will show all issues that have ever been assigned to the user, regardless of the current status of the issue.
I'll leave this open for a few days on the off-chance anyone has some super-duper fancy way of doing it
When you go to settings - can you see "User Management" - if not, you are not a site Admin.
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If that doesnt work, try
was in <username>
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Thank you!
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assignee was currentUser()
that works for me
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This worked for me:
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works like magic
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Hi, it worked for me also. However, I want to update that the organization may have an alias name (employee id) mapped to the username. It has to be included in double quotes even though employee id is all numbers.
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