I think the JIRA -> Confluence link is cool and we use it alot but when writing an document and referring to issues the text looks ugly when we put an JIRA issue between the text because the JIRA issue takes so much for example an JIRA issue will write this MYPROJ-123 - this is a summary that explains this issue - Open and this is very big. Can we somehow ask for a shorter version of this ? Is this even possible ?
Not sure what version of Confluence you're using, but in 3.x there is a feature called a 'shortcut link'. You have to be a full Confluence admin to set it up.
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