It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Shared Dashboard widget problem

Good Day All 

 

I have a project that I created the Dashboard for and assigned public access.  The problem is the page if opned from the URL link is empty. Not a single widget of the 4 shows up. 

I want to get the stakeholder to view this during the course of my sprint. 

How do I fix this? 

1 answer

0 votes

Is it you as the creator that cannot see any of the widgets or is it the stakeholder? If the latter does that stakeholder have the correct permission? 

The dashboard permissions don't override issues permissions. So although everyone might be able to view your dashboard, unless you've specifically allowed anyone to view the project's issues, the dashboard won't display anything. 

Beware that adding the "Anyone" group for the Browse Projects permission in your permissions scheme may allow anonymous users to see your issues. 

Hi Krister 

 

Thank you for the time and response 

Yes, the stakeholder can see the board but the widgets don't show.  

Ok, so how do I grant access to project issues? 

You make sure that the person have access to the project (can the person see an issue then it should display in a report). Otherwise give them the correct projectrole/group

Also what specific dashboard macros are you trying to display? if you have plugin app macros the macros by themselves may require certain permission. 

Good Day @Krister Broman -Advania- 

 

So I have granted access to public to browse issues permissions. This does not allow me to share a report and send it to a non Jira user. You are prompted for a username and password ( none Jira ) 

I just want to share the report with a user 

Have you also allowed for anonymous access to the filters & dashboards? 

Here is a guide on how to do it: https://confluence.atlassian.com/adminjiracloud/allowing-anonymous-access-to-your-project-779172888.html

@Krister Broman -Advania- 

I am not winning even after following the guide to the letter 

Here is a photo of my screen. 

Under groups I only have public ( as per guide) that I have given that access. If I access the URL from my phone it gives me a login request 

So it looks like you have added public to the dashboard and the permission scheme, But just to check it should look like this.

public.JPGNext you need to have a dashboard which collect its data from a filter (could be a project but i generally use filters to make it easier to know what is what) and make sure that both of these also has the public sharing enabled. Should look like this:

public2.JPG

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Demo Den Ep. 7: New Jira Cloud Reports

Learn how to use two new reports for next-gen projects in Jira Cloud:  Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...

275 views 1 2
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you