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Share settings with an existing project? (JSM Cloud)


Can anyone prove a list of what exactly is copied when you create a new Jira Service Management (Cloud) project, IT Service Management and choose "Share settings with an existing project"?



1 answer

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3 votes
Answer accepted

Hi @Catrine Lundström,

Don't shoot me if I am forgetting something ;-), but as far as I know the following configurations are shared:

  • issue types
  • workflows
  • screens
  • fields
  • permissions
  • notifications

Your new project will actually use the same configuration schemes as the project you selected as your source.

On top of that some additional settings (from the project details page) are copied:

  • project category
  • project lead
  • default assignee

Hope this helps!


Can you (from the top of hour head) say something that is NOT shared that you find missing?



Hi @Catrine Lundström,

Yes, definitely. I would say the two most important things you'll need to set after creating the project are permissions and a board.

Setting permissions means adding your project users to appropriate roles. If you track your project through a team board (I mean a board set up to track the work for multiple projects), then this might not be necessary. If you want a scrum or kanban board just for your project, then that's also something you'll need to add yourself. 

Like Stuart C likes this

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