Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Share a filter: save button not working

Hello, 

I just created a filter and when I try to share it, I can't do that as the "Save" button doesn't work.

Steps:

  1. Create a filter
  2. Go to Manage Filters, click on the 3 dots on the right and select Edit
  3. Select the correct Access group and click on Add
  4. Click on Save: this is not working and it's showing the error below

Has anyone had the same issue? Did you find a workaround to make it work?

I tried in Chrome, Firefox and Internet Explorer. I don't have AdBlock in the browser (saw that it was one of the causes for a similar issue to happen)

Error when clicking save.png

1 answer

1 accepted

1 vote
Answer accepted

Hello @Marina Chilczenko 

Can you check with your administrator if your have the permission to share filter and dashboard in your instance ?

Hello @Mohamed Benziane Thanks for your reply. I'm the JIRA admin in my instance. Also the other 2 admins are having the same issue. Thanks!

Be the admin doesn't mean that you have this permission, you still have to check. (jira setting>system>globalm permission).

Check if you have this problem with other filter. Try to create a simple JQL and save it.

You're a star @Mohamed Benziane - I checked on the Global Permissions and there was no roles with that permission (someone might have removed it as we used to be able to do that). I added that and now the issue is fixed. Thanks sooooo much! :D

Like Mohamed Benziane likes this

I'm very happy i could help you. Feel free to accept the answer in order to help other members who may have the same issue.

Like Marina Chilczenko likes this

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you