Severity vs. Priority

GilK
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January 11, 2012

Hi,

We diff between issue severity and issue priority.

Severity is used with bug - and it measures how bad is it

Priority is used with all issues - and it measures how important is it

Of course, a bug may be minor (misspell) but highly importnant.

We use priority levels of: immediate, high, medium, low.

How do I implement such logic in JIRA?

Thanks,

Janiv.

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Colin Goudie
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January 11, 2012

Coming from bugzilla? ;)

There is an Atlassian document page about this that will lead you off into a custom field for you to track severity

http://confluence.atlassian.com/pages/viewpage.action?pageId=192840

Colin Goudie
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January 11, 2012

Some of the built in JIRA fields are better supported in reporting etc..

GilK
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January 11, 2012

Coming from both Bugzilla and Trac. Seems trivial, isn't it?

Thanks anyway.

BTW - What are the usability differences between JIRA field and a custom field? Can I do with custom field everything I can do with a standarad (built-in) JIRA one?

Thanks again,

Janiv.

Nic Brough -Adaptavist-
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January 11, 2012

Priority is a good example. If you add a severity field, you'll find that you can search it, edit it, and sort by it the same way you can with priority. There's no structural difference between them. But Priority, because it's a "system" field has

  • Icons and colours
  • The ability to feed it's colour into certain reports
  • Translations
  • A prescence in default reports and panels (e.g. the project browse screen)
  • A howling great "feature" in that it's global and can't be customised per project

There's no more actual data for Priority than there is over a custom select list, but it's got extra functions and is pulled into other places.

GilK
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January 11, 2012

Hi,

By deafult there is a JIRA field name Priority and its values are: Blocker, Critical, Major, Minor, Trivial.

We treat these value as severity.

For us a prirouty may be: Immediate, High, Medium, Low.

So the default does not fit our needs.

Is it possible to change the "Priority" name to "Seveirty", or change the priority values (to Immediate, High, Medium, Low)?

If not,

Is it possible to hide this field and add two custom ones instead (severity and priority custom fields)?

Thanks,

Janiv.

Like Abhinav Asthana likes this
Nic Brough -Adaptavist-
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January 14, 2012

You can change the priority name - see http://confluence.atlassian.com/display/JIRA042/Customizing+text#

You can have whatever priorities you want - click on Admin -> Priority and you'll see you can add/remove/rename them as much as you want

You can create one or two select-list custom fields to meet your needs, just bear in mind that your replacement priority won't be quite as functional as the system priority.

Like Daniel Pelletier likes this
Integra December 2, 2015

Use custom field with single selection in JIRA with options

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GilK
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January 14, 2012

Please share your ideas...

Thanks,

Janiv.

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