Setup of automation rule - error mismatched start/end

[Randy]

Hi, 

I tried to setup this automation, but I get an error when it's run. Can somebody support how to solve this? 

Error message:

Fout bij het renderen van slimme waarden bij het uitvoeren van deze regel:

Mismatched start/end tags: null != in template-54e2e345-de87-4c86-a651-6bb08cd443f5:7: test. <ul> {{lookupIssues}} <li> {{key}} - {{summary}} {{/}} </ul>

I used this link as source. 

[Bill Sheboy · Accepted solution]

Hi @Randy -- Welcome to the Atlassian Community!

The error message indicates mismatched start/end tags...and in this case it is referring to the HTML and not the smart values.  You are missing the </li> so please try this:

<ul> {{#lookupIssues}} <li> {{key}} - {{summary}} </li> {{/}} </ul>

Kind regards,
Bill

[Randy]

pasted your code and triggered the automation, but still got the same result

I added a # to the lookupissues and it worked, so this is what I used: 

[Bill Sheboy]

Oops...sorry about that!  I updated my answer to prevent confusing others in the future.

[Trudy Claspill · Accepted solution]

Hello @Randy 

Welcome to the community.

Please provide the details of your automation rule and show us the full Audit Log for the execution of the rule.