Setting Issue count greater than 0 in JIRA Automation

[Kim_ Byeonghwa _SSS_]

Hi

I want to set up an automated E-mail in JIRA Automation to be sended only if the number of detected issues is greater than 0.

I tried setting it as shown in the image below, but it didn't work.

Please advise.

Regards

[John Funk · Accepted solution]

Hi @Kim_ Byeonghwa _SSS_  - Welcome to the Atlassian Community!

What didn't work? Can you share the full automation rule? And can you share the audit log after you run it? 

[Kim_ Byeonghwa _SSS_]

@John Funk 

Thanks for the reply!

I share the full automation rule.

To explain the situation accurately, there are no issues to be searched for by the criteria I specified.

So automatic emails are not being sent, but 0 emails are being sent and I am in trouble.

Please tell me how to solve it.

Best regards

[Bill Sheboy]

Hi @Kim_ Byeonghwa _SSS_ 

You appear to be using Jira Server (or Data Center), and have enabled the issue bulk-handling option for the rule's scheduled trigger: https://confluence.atlassian.com/automation/run-a-rule-against-issues-in-bulk-993924653.html

And the rule is not using the Lookup Issues action.

The fix may be to substitute any {{lookupIssues}} references with the {{issues}} smart value (please note that is plural).

For example:

{{lookupIssues.size}} should be {{issues.size|0}}

Kind regards,
Bill

[Kim_ Byeonghwa _SSS_]

@Bill Sheboy 

Thanks to you, I solved the problem.

Best regards,

Kim