I want to edit a workflow, in particular I would like to edit the "Creat an issue" transition.
Fot this transition there are several post functionalities. I created one which is "The Assignee of the issue will be set to (the main user name)"
I would like to add another user who could set the assignee as a substitute for the main user in case this user is unable to set the assignee. Is there any option for that case? I also considered the option to use a group for that purpose but I was not successful with this. Could I choose a group for that or is it only possible for users?
Thanks on advance.
Upon using native JIRA functionalities you can't achieve this. However, this is possible to install the JIRA Misc Workflow Extensions add-on and use the "Assign to role member" post-function.
Please note that you need to add the users and/or groups to the correct projects roles, in order to have the post-function working properly. If you're not sure about how to do this, please check this link.
After installing the plugin, please follow the instructions below to configure the post-function:
I hope it helps.
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