Set due date after adding comment

Is there a way to set the due date automatically to one day after the actual date if someone adds a comment to an issue?

It would be great if someone has an idea smile. Thanks!

3 answers

0 vote

With a bit of dev work. You will have to write a listener to do that.

I believe you can use the Automation plugin to fire the update in the field when a new comment is added.

Cheers!
Teilor

I tried it with the Automator plugin:

 

 

Select Trigger: Issues Event trigger

Issue Event: Issue commented

JQL expression: project = IFS AND issuetype = Problemmeldung AND status in (Open, "In Progress", Reopened) AND due <= 5m AND assignee in (currentUser())

Choose action: Edit issues action

Edit fields: duedate = duedate +1

 

The problem:

The rule will not be executed, the log says that I´am not allowed to assign an issue (Sie sind nicht berechtigt, Vorgänge zuzuweisen) ... I only have the german translation of this log entry, but I hope you know what I mean.

It is strange, because I have no action which tells to assign a user?

We also have an other rule which works fine, but changing the duedate does not work.

Can anybody help?

Hi,

I've the same error on try to set a summary.

log message:

2015-08-04 10:22:10,852 pool-9-thread-1 ERROR anonymous 362x2x2 2a89xe 192.168.10.5,148.251.107.99 /rest/api/2/issue/SD-107 [automation.jira.action.EditIssueAction] Unable to edit issue 'EA-1028' using actor 'bdo': Errors: {}
Error Messages: [Sie sind nicht berechtigt, Vorgänge zuzuweisen.]

Sie sind nicht berechtigt, Vorgänge zuzuweisen ~ You are not authorized to allocate operations

thanks

regards

Benjamin

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,304 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot