Set default watchers for a project

Is there a way to set default watchers for project issues? I know that creator of an issues automatically becomes a watcher of that issue. Is there a possibility to have every new issue in a project assigned default watchers (say, project manager, tech lead, etc.)?

2 answers

2 votes

Since it is JIRA OnDemand, you can't add any plugins and hence overriding standard functionality is not an options.

But you should be able to achieve the same behavior by adding project lead etc in the notifications.

https://confluence.atlassian.com/display/JIRA/Creating+a+Notification+Scheme#CreatingaNotificationScheme-Addinganeventrecipienttoanotificationscheme

I solved this by creating a new Project Role called "Watcher", adding that to all events in our Notification Scheme, and then adding people to the "Watcher" role in specific projects as necessary.  This is more flexible than using the "Project Lead" field.

This "Sort of" solves the problem.  This thread was specifically opened for automatically being added as a watcher by default.  Your solution achieves something similar but the person is not added as a watcher.  The person is simply notified of everything without being an actual watcher on the issue in JIRA.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,063 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot