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Set default resolution on specific workflow

Hello,

I have a workflow where the some resolutions has been excluded. The default on in the system is not used and the user would like to set another one as default. 

I know I can create a post-function and set the resolution but that will not work. I need to have in the worst case, the one the like as default to appear the first one in the list (without affecting the system resolution order) and in the best case, to set a default one for this specific case.

I believe it is not possible but perhaps some of you have an idea.

Thanks

1 answer

0 votes
Joe Pitt Community Leader Oct 01, 2019

If you aren't seeing resolutions a JIRA admin limited them. I suggest updating the workflow to allow the resolution. 

Limiting resolution options

Use the jira.field.resolution.include workflow property

for exampl jira.field.resolution.include =1,2,3  where 1,2,3 are the resolution ids

https://confluence.atlassian.com/adminjiraserver071/workflow-properties-802592825.html

Hi @Joe Pitt 

That is not the case. I already have the property set and limited to 4 values only. Now from this 4 I want to have one as default. The one set as default in the Resolutions menu (<jira>/secure/admin/ViewResolutions.jspa) is not included on this 4.

It's to define a default value on workflow level.. 

Would that be possible?

Thanks

Joe Pitt Community Leader Oct 01, 2019

I don't know, but I think not. I never set a default. 

No, it's not possible

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