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Set default Priority to Empty

Hello,

I would like to configure JIRA in such order that Priority is set to Empty on Create Issue transition, i.e. by default priority is shown is empty in Create issue screen and user must select any type of priority in order to create issue.

Could you please help me how to configure it?

Thank you.

Regards, Georgiy.

4 answers

1 accepted

3 votes
Answer accepted
Joe Wai Tye Atlassian Team Oct 23, 2012

Hi Georgiy,

Currently, I don't think that's possible. I did however find this feature request : https://jira.atlassian.com/browse/JRA-13048

Please :

* Vote, so that it will receive more attention

* Watch it, so that you will receive any and all updates

* Comment, and give your opinion on the matter

Please note that implementation of new features falls under Atlassian's Implementation of New Features Policy : https://confluence.atlassian.com/display/DEV/Implementation+of+New+Features+Policy

Thank you for information!

I voted for that feature.


FWIW, in january 2016, Atlassian has indicated that they're basically not doing this.  (text below copied from their ticketing system - https://jira.atlassian.com/browse/JRA-13048)



Atlassian Update – 4 January 2016

Hi everyone,

Thanks for voting and commenting on this issue. Your feedback is key to helping us understand how you use JIRA so we can continue improving your experience. We have reviewed this issue over the last few days; unfortunately we don't have any plans to support this in JIRA for the foreseeable future.

Please remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can learn more about our process here.

I understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.

Regards,
Dave Meyer
dmeyer@atlassian.com
Product Manager, JIRA Platform

Hello,

  I would like to understand why Atlassian thinks that a Required field having a default value set is correct behavior.  The purpose of the Required field is to make the user ENTER/SELECT a value.  If you default it, the users will skip right over the field.  Then Projects end up with 1000's of Jira tickets with Priority = Medium setting.  How is that beneficial?

 

Regards,

Karen

Hi Karen,

 

If you have a moment, please 'vote' for this feature request:

https://jira.atlassian.com/browse/JRASERVER-13048

 

(note: I'm not an Atlassian employee)

Hello,

I totally agree with the guys here, that Priority field MUST be empty to force the user actively chose the prioritisation of the field. This makes sense from Project Management point of view and it is required to have.

Atlassian, you should listen more to the clients' requests.

Best regards,

Ionut

Ionut

If you have a moment, please 'vote' for this feature request:

https://jira.atlassian.com/browse/JRASERVER-13048

 

(note: I'm not an Atlassian employee)

A workaround that folks have called out before (over the 12 years that the feature request has been open) is to create a new priority value, such as 'not prioritized,' and make that the default. 

 

We've done that with our system, and it works well enough. 

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