I would like to configure JIRA in such order that Priority is set to Empty on Create Issue transition, i.e. by default priority is shown is empty in Create issue screen and user must select any type of priority in order to create issue.
Could you please help me how to configure it?
Currently, I don't think that's possible. I did however find this feature request : https://jira.atlassian.com/browse/JRA-13048
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Please note that implementation of new features falls under Atlassian's Implementation of New Features Policy : https://confluence.atlassian.com/display/DEV/Implementation+of+New+Features+Policy
FWIW, in january 2016, Atlassian has indicated that they're basically not doing this. (text below copied from their ticketing system - https://jira.atlassian.com/browse/JRA-13048)
Atlassian Update – 4 January 2016
Thanks for voting and commenting on this issue. Your feedback is key to helping us understand how you use JIRA so we can continue improving your experience. We have reviewed this issue over the last few days; unfortunately we don't have any plans to support this in JIRA for the foreseeable future.
I understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.
Product Manager, JIRA Platform
I would like to understand why Atlassian thinks that a Required field having a default value set is correct behavior. The purpose of the Required field is to make the user ENTER/SELECT a value. If you default it, the users will skip right over the field. Then Projects end up with 1000's of Jira tickets with Priority = Medium setting. How is that beneficial?
I totally agree with the guys here, that Priority field MUST be empty to force the user actively chose the prioritisation of the field. This makes sense from Project Management point of view and it is required to have.
Atlassian, you should listen more to the clients' requests.
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