Set assignee based on custom field value

I am trying to Restrict Onshore users from assigning a defect to Offshore Users if the defect has Gov Data = Yes and/or Environment = Prod. How can this rule be set and implemented?

1 answer

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Tarun Sapra Community Champion Aug 09, 2017

You need to have listerner in place for the "Issue assigned" event, which is listening for changes on the assignee field.

LIstener - https://confluence.atlassian.com/adminjiraserver071/listeners-802592235.html 

Script runner plugin also provdes ability to write listerner - https://scriptrunner.adaptavist.com/latest/jira/listeners.html

In the listener you have to check the condition 

Gov Data = Yes and/or Environment = Prod

and if the condition is true then you can check if the assignee is someine in offshore team and if that's the case then assign it back to someone in onshore team.

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