Is it possible to update a custom field to a pre-determined value only when an issue makes a specific transition?
For example, we would like to update a custom field to a particular value only when it transitions from the "Open" status to the "Closed" status directly.
It is certainly possibly using a post function in your workflow's transition.
There is a post function called "Update Issue Field" but it is not for custom fields. So I would recommend you to take a look at ScriptRunner which can do exactly what you are looking for. This page has some examples as well.
I hope it helps.
Hi @Garry Harman ,
as mentioned before you won't be able to update a custom field without an additional workflow app. e.g. Jira Workflow Toolbox, Jira Misc Workflow Extensions, Jira Suite Utilities or the aforementioned Script Runner if you're familiar with groovy.
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