Set Customfield based on Group Membership

I've a single list of our Departments as Customfield. When somebody creates a new ticket this customfield shoud be filled out automattily based on the group membership of the reporter. The name of the groups and the list are the same.

The groovy plugin should do this but i've no clue how.

1 answer

If you need scripted field from groovy runner - see https://jamieechlin.atlassian.net/wiki/display/GRV/Scripted+Fields

As for the usage itself -

import com.atlassian.jira.component.ComponentAccessor

def userId = issue.getReporterId();

def groups = ComponentAccessor.getGroupManager().getGroupNamesForUser(userId);

def result = "";

for (def group: groups)

  result += result.length() > 0? ", " + group: group;

return result;

No a scripted field wouldn't work, it must be a group from that list

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,811 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot