Service Desk Standard Reports

Hey Guys,

I'm looking at setting up a few reports in Service Desk. The docs here https://confluence.atlassian.com/servicedeskcloud/setting-up-service-desk-reports-732528965.html say that there's a Satisfaction, Workload and SLA goals report. I don't see these when I search for them. We recently added the CSAT plugin and am wondering what we need to do to get this and other reports?

Thanks,

Ashkhen 

1 answer

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What version of Service Desk have you installed?

What's the "CSAT plugin"?  Marketplace search doesn't find anything.

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