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Service Desk Add Fields to be Displayed in Details

Andrew Luu
Andrew Luu
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April 11, 2021

How do I configure the view of a Service Desk request whilst in the viewer as the assignee to see certain fields I've created to appear in the details pane.

I've got a custom field as a date picker, and would like that to appear in the details pane.

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Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 13, 2021

Hello @Andrew Luu,

Welcome to Atlassian Community!

When it comes to Issue view customization, currently, it’s not possible to change the location or order of the sections.

There are feature requests suggesting the implementation of this ability:

Please, click on vote and also watch the features to receive updates.

Kind regards,
Angélica

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