Hi,
We are looking for a way to cut off/ separate our clients (Set of clients managed by X from set of clients managed by Y) from our Jira and confluence spaces. Does anyone here know the best way to do this?
We were thinking of creating a new instance and copying our clients data over to the new one. Does anyone have any good resources/documentation for this?
Welcome to the community!
Depends on what you mean with "separate your clients".
Tell us more about how you "manage clients" in your Jira today and what kind of processes you work with in Jira today (Jira service management or Jira software or business projects?) and tell us more on why you need to separate them.
Separating client issues might be as easy as creating a new Jira project in the same site and bulk moving issues based on reporters over to the new project.
all the best
Lisa
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Hi @Lisa Forstberg Thanks for your reply!
We use Jira service management and have a bunch of different projects. We are separating because we want to comply with our region's data sovereignty. We have a set of projects owned and managed by us, and another set of projects and clients owned and managed by a different region (Same company).
We would ideally like to have all our data (tickets, issues, clients, projects, confluence pages etc) moved to a separate Atlassian cloud, and remove the other regions access to our existing data.
Do you have any documentation or any easy way of doing this?
Cheers
Rykiel
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Hi!
Thank you for the details!
Maybe it is worth considering using multiple sites for you?
br
Lisa
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We are looking to cut off completely, so would prefer another instance rather than a different site.
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