Sending mail for Subscription does not work for personal subscription


I made several issues filters. And I made some subscriptions to those filters.

When the subscription is sent to a role (by example jira-developpers), it works, each developer receives a mail with the tasks of the filter.

But the personal subscription does not work, I do not receive mail.

And in the mais, links are incorrest:

TPSS-1 Install, 2eme journée


instead of http://doc-server:8083/browse/TPSS-1

Thanks your for your help


1 answer

I got a answer from Gan (Atlassian support) :

It look like you doesn't have the Base Url configure properly. Can you double check your instance base URL by refer to page below:



It resolves the link problem (localhost instead of doc-server). But the personal subscriptions still do not work (no mails), and we receive mails with the role subscription.

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