Sending emails via Jira Automation Plugin -- stumped.

Hi -- I thought I would use the Automation Plugin for the following:

If an issue hasn't been updated for a specific project in over 4 weeks, send an email to the assignee asking them to take action. The email should group all the issues that meet this criteria per assignee, and email the assignee only those issues associated with them.

I've gotten some of the way -- I can get an email that groups all the issues sent to me as a single email. But I can't see how I can have the bulk email split out per assignee and their own respective issues. Any suggestions? I'm hoping this can be done via smart fields somehow.

I know how this can be done via groovy/Script Runner -- but I was curious if something like this could be accomplished with the Automation Plugin (full version).

1 answer

1 accepted

You actually don't even need the automation plugin. Just do JQL like

 

assignee=currentUser() and project = ABC and updated < startofweek(-4)

 

with a subscription to all the people you want. They will only get their issues.

Hi Boris,

 

Thanks -- I had thought about that, but I wanted to use a custom email template. But it sounds like this approach should work with Automation plugin as well. So thanks!

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