Sending HMTL code over Jira automation webhook, How do i get it to render?

[Osaid Khilfeh]

Hi all,

I'm automating some jira tasks using Project automation by sending a POST request to a webhook they provide me. In that request, I'm sending some HTML code as additional data to populate the description. 

My description in the rule is just: {{webhookjson.template}}. I've been able to send the code over just fine and it shows up in the tasks I've created but it just looks like code.

i've been using postman:

This is my rule:

This is the description that shows up when the task is created:

This is what I want it to kinda look like:

Does anyone know I can get that code to be rendered?

Thanks,

Osaid

[Bill Sheboy]

Hi @Osaid Khilfeh -- Welcome to the Atlassian Community!

For a question like this, please post images of the following to provide context.  That will help the community offer better suggestions.

• single image of your complete rule
• image of the specific action(s) where you are setting the description field
• image of the audit log details showing the execution of the rule
• image of the issue view, showing the results with the description field not working as you expect

Thanks!

Kind regards,
Bill

[Osaid Khilfeh]

Hi @Bill Sheboy ,

I've updated my question for better context!

Thanks,

Osaid

[Bill Sheboy]

Thanks for that information.  I do not believe that will work as the two possible field renderers can handle the wiki markup and plain text (plus HTML links). 

A few options are to:

• change your source to plain text with placeholder tokens, and replace them in the rule with markdown / issue field data; 
• change your source webhook to use Jira wiki markdown; or
• investigate the Atlassian Marketplace to add additional field renderers / markdown.

[Osaid Khilfeh]

Different but related question then: do you know how to add attachments using the webhook? I’m not sure how to.

[Bill Sheboy]

There are examples like this if you search in the developer community or in the REST API documentation.  For example:

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-attachments/#api-rest-api-3-issue-issueidorkey-attachments-post

[Osaid Khilfeh]

Do you know if this work when creating a new task? What you linked me seems to be for adding attachments to current tasks.

[Bill Sheboy]

My understanding is if the attachment is available by a web location or included in the message it will attach.

If that does not work, you could make the web request call after the task is created, referencing {{createdIssue.key}} as the target to add the attachment.