Send notifications to custom email adresses

Hi there,
I've tound a few questions/ansers related to my problem in this forum but I cannot manage to make it happen on my JIRA... I want some notifications email to be sent to email adresses that don't have a JIRA account.
I've granted the requested permission for anonymous browsing and anonymous Issue Creation, this far it's fine. I've created a new Custom Field where the Support Team can input the email adress of the external client. I would then like JIRA to send notifications to this Custom Field but it doesn't show on the "Add new notification" screen.
What am I doing wrong ?
Thanks for your help !

2 answers

1 accepted

Hello,

You can use our plugin Jirassimo (https://marketplace.atlassian.com/plugins/net.vacom.jirassimo) to send notifications to ANY email address. The email address might be dynamic as well, for example:

 {{#issues}} {{#fields}} {{customfield_99999}} {{/fields}} {{/issues}}

Best,

Vladimir

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Mission-critical battery manufacturer fulfills FAA software requirements with Commit Policy Plugin

EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...

178 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you