Send notifications to custom email adresses

Hi there,
I've tound a few questions/ansers related to my problem in this forum but I cannot manage to make it happen on my JIRA... I want some notifications email to be sent to email adresses that don't have a JIRA account.
I've granted the requested permission for anonymous browsing and anonymous Issue Creation, this far it's fine. I've created a new Custom Field where the Support Team can input the email adress of the external client. I would then like JIRA to send notifications to this Custom Field but it doesn't show on the "Add new notification" screen.
What am I doing wrong ?
Thanks for your help !

2 answers

1 accepted

Hello,

You can use our plugin Jirassimo (https://marketplace.atlassian.com/plugins/net.vacom.jirassimo) to send notifications to ANY email address. The email address might be dynamic as well, for example:

 {{#issues}} {{#fields}} {{customfield_99999}} {{/fields}} {{/issues}}

Best,

Vladimir

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