Is it possible to configure Jira to send a notification email to the assignee when an unresolved issue hasnt been updated for X days?
I cant seem to find anything in notifications to support this.
You can also use the filters / subscriptions to do this.
By using a combination of a group in the subscription and currentUser() in your JQL you can get jira to do what you want.
Here is a similar example that I use to notify people that they have issues in progress or blocked and they should attend the daily scrum.
My JQL is this:
project = SDC AND issuetype in standardIssueTypes() AND reporter = currentUser() AND fixVersion in unreleasedVersions() AND status in ("In Progress", Blocked)
and my subscription looks like this: (go here if you can't make out the image well)
In case it isnt clear... what this does is loop through jira-users and emails anyone a ticket that they are a reporter on. Each member of the group only gets the issues that they are the reporter on.
You would do the exact same thing, just in your JQL you would use assignee = currentUser() and updated > "4d"
1.created a filter but i want to send that result to paticlur assigne only (is that possible)
2.is that possible to add a transaction to all results
for example if i need to add watcher to tickets which are not updated for 3 days (is that possible) if possible how
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs