Hi there,
is it possible to create a comment in a specific card on your board via eMail, like you can do in trello?
Im very new to Jira, thank you for your help!
Hello @Goldmann
Welcome to the Atlassian Community!
You can configure an e-mail handler to configure the option to create issues through e-mail and adds comments to existing issues. These would be the steps:
Select the default server, or choose a server if additional ones have been configured.
Click Test to make sure your mail handler is working properly.
Once you configure the handler, you just need to send an e-mail to the Jira incoming e-mail address adding the summary of the e-mail with the key of the issue you want to comment on. Basically, any replies sent to the issue created notification will add a new comment to the issue:
To: jira@example.com
From: some-jira-user@example.com
Subject: (TEST-123) issue key
Body of the email is the comment that will be added
For more details about the steps provided, you can check the documentation below:
Creating issues and comments from email
Let us know if you have any questions.
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