Send a daily email to assignees of open tickets

Hello,

We have a self-hosted version of JIRA. I have a business type project in which there are ~10 users. 

I want to set it up so that at a certain time every day, say 9:00 am or midnight. Users get an email with a list of all the open tickets that are assigned to them. 

 

How can I configure this?

1 answer

1 accepted

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Hello Aaz,

You can create a filter that return all your open issues (assignee = currentUser() AND resolution = Unresolved order by updated DESC) and subscribe to it.  When you subscribe you can select time and frequency to receive the filter results.

Issues->Manage Filters -> (Find your filter)->Subscribe-> Set frequency and time

Screen Shot 2018-01-11 at 9.45.13 PM.png

Screen Shot 2018-01-11 at 9.51.01 PM.png

Hope it helps,

Carlos

Hi @Carlos Garcia Navarro, thanks for the help.

Do I to issues in the left nav of the project, or in system administration? I don't see a screen which says manage filters or allows me to subscribe to filters in my setup. 

Issues is in the (really poorly designed) left nav, but you now have to go back out of your project to get there.  Click on the Jira icon, then you should see a list with dashboards//projects//filters//things

@Nic Brough [Adaptavist] @Carlos Garcia Navarro I can see it and I get the email, but how can I get it to go to everyone? 

Change the "recipients" to the main login group.

I'd recommend not doing that though - a lot of your users will treat it as spam.

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