Seeing extra attachment called text.html

I am using JETI to create an issue using the mail handlers following the demo setup instructions. It works pretty well and I can even have it add attachments. One question, when I am adding a couple images and using the md5 signature to block one (as a test) its blocking the one and adding the other attachment but its also creating an attachment called TEXT.HTML.

I am using outlook for mac 2016 with all the latest updates and its being relayed through our outlook 365 exchange hosted service to a gmail account we are using to test the plugin with. I am using JIRA 7.0.4 and the JETI plugin is the latest version. The contents of the TEXT.HTML file are the body of the message and my signature from outlook (the text). The text.html file doesn't show if I initiate the email directly from another gmail to the test gmail account.


3 answers

I am also aware of this ticket that is related but would be nice to see if can be fixed using JETI or JIRA in some way ( How can an attachment be filtered out instead of by MD5 but by name instead? Any ideas?

I also noticed that if the email is encoded in plaintext in outlook then the extra file in jira is called TEXT.PLAIN. If I have no attachments and its encoded in plaintext then no extra attachments show up. If however even if its just encoded in html with no attachments, then the TEXT.HTML attachment still shows up in JIRA.

0 votes
Keri Duthie Atlassian Team Jul 02, 2018

Here's a related bug, however it's for Jira and Jira Service Desk and not related to JETI specifically:

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