When using Automation to integrate with external systems (e.g. linking Jira to Cherwell for incident<->work item triage) how do you safely manage secrets? So far I haven't found anywhere that I can store secrets in Jira and refer to them via {{ smart variables }} or similar so they're not exposed in the raw Webhook code.
I too am looking for a way to do this! I need some sort of secrets management for Jira automation. Is there perhaps a plugin for this? It would be good if there were built-in methods for achieving this, however.
Thanks Steve, that does look like it will do the job. Interesting it's locked to S3 buckets from the quick read, and good to note that someone else (ie. you) have noted this isn't provided in Jira (ie. I didn't miss anything obvious)
Cheers for pointing this out.
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I didn't get any joy with this. Ended up refactoring into a Lambda in AWS and speaking to the Jira API that way instead. That way we could use Amazon Secrets Manager and not expose secrets via the Jira automation (albeit only project and Jira admins had access).
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