Search for tickets completed in the last months

Ernest Nji May 3, 2022

What query can I use to pull up a link for tickets completed within the last month to include in my monthly reports?

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Sreenivasaraju P
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May 3, 2022

Hi @Ernest Nji ,

What you mean by completed, tickets moved to completed status or moved to closed status. 

 

Assuming, tickets moved to closed status, providing below query. If the your considering other status , then replace status name in the query.

 

status changed BY currentUser() TO CLOSED AFTER startOfMonth(-1) BEFORE endOfMonth(-1)

Ernest Nji May 3, 2022

Hi @Sreenivasaraju P  thanks for your feedback. I mean tickets moved to done status from April 1st 2022 to April 30th 2022.

Sreenivasaraju P
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May 3, 2022

This query will give all the tickets moved to done between given date range.

status changed TO DONE DURING ("2022/04/01","2022/04/30")

 

This will give the tickets, which moved by you only, in the given date range

status changed TO DONE BY CURRENTUSER() DURING ("2022/04/01","2022/04/30")

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Ernest Nji May 4, 2022

Thank you!

Ernest Nji May 4, 2022

@Sreenivasaraju P the query:

status changed TO DONE DURING ("2022/04/01","2022/04/30")

gives me the issues moved to done by all the teams in the organization but I want to pull out issues for a particular team. I tried to include the teams name but i get an error message. Please advice.

Thank you!

Sreenivasaraju P
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May 4, 2022

You can try below query. replace "your group name" in the query with actual group you want

status changed to Done by (membersOf("your group name")) DURING ("2022/04/01","2022/04/30")

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